At Intimates by Anna, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information when you visit our website or place an order.


1. Information We Collect

We collect only the information necessary to process your order, including:

  • Personal Details: Name, email address, phone number, and shipping address.
  • Payment Information: Handled securely through PayPal – we do not store or have access to your payment details.
  • Order Details: Products purchased and order history for fulfillment and customer support.

2. How We Use Your Information

Your information is used strictly to:

  • Process and fulfill your order.
  • Contact you regarding your order (e.g., confirmations, shipping updates).
  • Improve our services and website functionality.

3. Sharing Your Information

We do not share, sell, or distribute your personal information to any third parties under any circumstances, except as required by law.


4. Data Storage & Security

  • Your information is stored securely and is accessible only to authorized personnel.
  • We implement industry-standard security measures to protect your data from unauthorized access, loss, or misuse.

5. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request corrections or deletions of your data.
  • Withdraw consent for us to process your information (this may impact our ability to fulfill your order).

To exercise these rights, please contact us via our website's contact page.


6. Cookies

Our website uses cookies to enhance your browsing experience. These cookies help us:

  • Improve site functionality.
  • Track anonymized analytics data to understand customer behavior.

You can manage or disable cookies in your browser settings, but this may affect certain website features.


7. Third-Party Services

  • Payment processing is managed by PayPal, which has its own privacy and security policies.
  • Shipping services are provided by Royal Mail.

We recommend reviewing their privacy policies if you have concerns.


8. Changes to This Policy

We reserve the right to update this Privacy Policy as needed to reflect changes in our practices or legal requirements. Updates will be posted on this page, and the date of the latest revision will be noted below.

Last updated: November 7, 2024


If you have any questions about this Privacy Policy or how your data is handled, please don’t hesitate to contact us.

Thank you for trusting Intimates by Anna. We value your privacy and are committed to keeping your information secure.